Useful Contacts for Benefits/Financial Support

Living with a neurological condition can sometimes bring extra financial worries or practical challenges. You may need advice or support with benefits, money, employment or other everyday concerns, and our team are here to help.

This page is designed to signpost you to other organisations who can provide expert, free and confidential advice. For more condition-specific support, please see the relevant section of our website here.

GOV.UK

This is the main Government website, with general information regarding benefits and financial support for those who are disabled or have a health condition.

Website: https://www.gov.uk/browse/benefits/disability 

Citizens Advice

Citizens Advice provides free, independent and confidential advice to help people with a wide range of issues. This includes support with benefits, debt and money worries, housing, employment, and accessing the right services. They can help you understand your options and make informed decisions about what to do next.

East Suffolk (Lowestoft)

St Margarets House, Gordon Road, Lowestoft NR32 1JQ

Telephone: 0808 278 7866

Email: advice@caes.org.uk

Website: https://www.citizensadviceeastsuffolk.org.uk

 

Norfolk Citizens Advice (Great Yarmouth)

37-39 Market Place

Great Yarmouth

Norfolk

NR30 1LX

Telephone: 0800 144 8848 (Monday – Friday, 10am-4pm)

Website: https://www.ncab.org.uk/

DANES - (Disability Advice North-East Suffolk)

DANES offers a free, impartial, and confidential information, advice, advocacy and representation service throughout Lowestoft, Beccles, Bungay, Southwold, Halesworth and all surrounding villages. The service is offered to anyone with a disability, their carers, and professionals working with them to help overcome day-to-day problems of disability. Alongside their general advice service, they offer specialist support with welfare benefits and an employability service.

Telephone: 01502 511333

Email:  information@danesonline.co.uk 

Website: https://disabilityadvicenes.co.uk/

Suffolk Family Carers 

Suffolk Family Carers is a registered charity supporting unpaid carers (adults and children) in Suffolk, who look after loved ones with illness, disability, or addiction, offering services like respite, emotional support, financial guidance, and breaks, helping them manage their caring roles and improve their well-being through services like Young Carers support in schools and emergency planning. 

Telephone: 01473 835477

Website:  https://suffolkfamilycarers.org (via Live Chat)

Email:  hello@suffolkfamilycarers.org 

The Pear Tree Centre 

The Pear Tree Centre is a warm and welcoming one-stop-shop which offers support, information, counselling and benefits advice to anyone who has been diagnosed with a life-changing illness.
The centre is open to anyone living in north-east Suffolk and south Norfolk – including the rural towns and villages around Bungay, Beccles, Kessingland, Southwold, Leiston, Saxmundham, Framlingham, Stradbroke, Fressingfield and Harleston.

The centre is open from 10am to 4pm on Monday to Friday.

Telephone:  01986 899655 

Email: info@peartreefund.org

DIAL

DIAL Great Yarmouth offers free, confidential advice and practical support for disabled people and their families. The service provides help with benefits and form-filling, support with appeals, money and debt advice, access to RADAR keys, and opportunities to connect through activities such as a weekly craft club.

Telephone: 01493 856900 (Monday to Saturday)

Email:  info@dial-greatyarmouth.org.uk   

Website: https://www.dial-greatyarmouth.org.uk/