Emotional & Wellbeing Support

Living with a neurological condition alongside the usual stresses of everyday life can sometimes feel overwhelming, and mental health issues such as stress and anxiety can make symptoms worse. Looking after your emotional wellbeing is therefore an important part of managing your physical health.

Emotional and mental health support is available, and it’s okay to ask for help.

The services listed below can offer more specialist help - many are free, confidential, and open to patients, carers, and family members.

Service / Organisation

What they offer

Contact Info

Brain & Spine Foundation
  • Free emotional & practical support
  • Help navigating neurological conditions
  • Advice from experienced neuroscience nurses

Helpline: 0808 808 1000 (Mon–Fri, 9am–4pm)

Website: https://www.brainandspine.org.uk/support-for-you/helpline/

The Brain Charity
  • Support for people with neurological conditions
  • Guidance on benefits, social activities, counselling, legal and practical advice

Info & services via their website — supports UK-wide.

https://www.thebraincharity.org.uk/get-help/

Crisis Helplines (for emotional distress, anxiety etc.)
  • Immediate emotional support and listening
  • Referral to further help

Samaritans — free to call on 116 123, available 24 hours per day
SHOUT – a free, confidential text support service available in the UK for anyone struggling to cope. Text ‘SHOUT’ to 85258

MIND – support, information and advice for people experiencing a mental health difficulty, and their family and friends.

Website: www.mind.org.uk

InfoLine: 0300 123 3393 to call, or text 86463 (Lines open 9am-6pm, Monday – Friday)

Email info@mind.org.uk

Local Wellbeing / Talking Therapy Service
  • For ongoing emotional difficulties (stress, low mood, depression)

Norfolk and Waveney Talking Therapies

Call 0300 123 1503 to self-refer (8am-8pm, Monday – Friday)

Website: https://www.nandwtalkingtherapies.org.uk/

If things feel unsafe or you think you might harm yourself / need urgent help
  • Emergency support

Call 999 (for immediate danger)
Or call 111 and select mental-health option 2 (for crisis support)

Website: https://www.centreformentalhealth.org.uk/helplines-and-crisis-contacts/

Please also see our Resources section for more condition-specific information if needed.