About Us

What is the Community Neurology team?

Our friendly and experienced team includes neurology nurses, occupational therapists, physiotherapists, and assistant practitioners.

We specialise in supporting people with neurological conditions , such as Parkinson’s, multiple sclerosis (MS) and stroke.

We’re passionate about helping each person reach their full potential, by providing accessible, high-quality and efficient rehabilitation services.

We work across the Great Yarmouth and Waveney area. We offer our patients appointments in clinics or in their own homes (including care homes), depending on their individual needs.  

Why have I been referred to the Community Neurology team ?

You may have been referred to our team by your GP, consultant, or another healthcare professional, so you can receive specialist help and support for your neurological condition.

Our team will work with you to support you to manage your symptoms, build your confidence, and help you to stay as active and independent as possible.

What conditions do you see?

Our specialist neurology nurses support patients who have been diagnosed with:

  • Multiple sclerosis
  • Parkinson’s (including Multiple Systems Atrophy, Progressive Supranuclear Palsy or Corticobasal Degeneration)
  • Motor Neurone Disease

Our physiotherapists and occupational therapists also support people living with a variety of other neurological conditions, including (but not limited to):

  • Stroke / head injury / cerebral palsy / spinal cord injury, Guillan Barre Syndrome (GBS)/ Functional Neurological Disorder (FND) / muscular dystrophy

I’ve been referred - what happens next?

Once we receive a referral  from your hospital consultant, GP or other healthcare professional, it will be reviewed by one of our senior clinicians within 1-2 working days. We assess the information on the referral to make sure that our service is the most suitable to meet your needs.

Once your referral has been accepted, you will be added to our waiting list. We will send you a text message (SMS), email or letter to confirm this.

Soon afterwards, we will send you a questionnaire so you can tell us a bit more about yourself and your condition. As a digital-first service, we will try and send this and other communications to you via text message or email first. This is because it is faster, cheaper and more reliable.

We can arrange for any communications to be sent via post if that is your preference. 

What will I be asked in the questionnaire?

We will ask you a series of questions to find out more about your current situation, and how your condition affects your daily life. This helps our team understand what’s important to you and identify any areas where you may need support. We can then plan the best way to help you achieve your goals. You might feel that some of the questions don’t feel relevant to you — and that’s okay. Please just answer as best you can.

We encourage you to complete the assessment online if you are able.

If you have difficulties completing the questionnaire yourself or online, we can support you. Details on how this works will be sent to you, along with your questionnaire.

The initial assessment questionnaire will usually take around 30 minutes to complete. 

What happens after you’ve completed my questionnaire?

One of our clinicians will review your responses. This helps us decide the most appropriate clinician to see you and how urgently you may need an appointment. We may also send you more specific information or arrange additional referrals to other services depending on your needs.

You will stay on our waiting list for the next available face-to-face appointment.

When you reach the top of our waiting list, we will contact you by text (SMS) message with an invitation to book your appointment.

Is there anything else I can do whilst I wait for my appointment?

Yes, absolutely! Our website is packed with useful information and advice on what you can do to help yourself whilst you wait for an appointment. You can start exploring our self-help and news & resources sections straight away. 

Whilst you wait, it would be helpful to consider what you would like to achieve. Your therapist or nurse will ask you to set a goal for yourself, as this helps to make your treatment more targeted and effective. This could be something personal like being able to walk to the shops, return to hobbies, or simply to get out of your chair more easily.

You may also want to write down any questions you would like to ask at your first appointment.

Finally, it would be a good idea to save our contact information, so you know how to reach us in future.

What if things change whilst waiting for my appointment?

If you feel that your symptoms have changed or that things are getting worse – for example, you are having more falls, you are struggling to manage at home, or your symptoms have deteriorated - we would always encourage you to contact us and let us know.

Please see our Contact Us page for details on how to get in touch.

*Please note that we are not an emergency service. If you need urgent medical help, please contact your GP, call NHS 111, or in an emergency, dial 999.